Shipping Policy
CartCommons ships physical products within the United States. Shipping methods, rates, and estimated delivery times may vary based on the product, destination, carrier, package size and weight, and the fulfillment method used for the order.
Processing Times
Processing times vary by product. Items fulfilled directly by CartCommons are typically prepared for shipment after payment is confirmed. Print-on-demand and other third-party fulfilled products may require additional production time before shipment. Any estimated processing or delivery times shown on a product page are estimates and are not guaranteed.
Shipping Rates
Shipping charges are calculated based on the products in your order, destination, package size and weight, selected shipping method, and fulfillment provider. Some products may use live carrier rates, while print-on-demand or third-party fulfilled products may use rates provided by the applicable fulfillment partner. Any available shipping options and charges will be shown at checkout before you place your order.
Delivery Times
Delivery times vary depending on the carrier, destination, shipping method, and fulfillment provider. Once an order has shipped, delivery timing is largely controlled by the carrier. Delays may occur due to weather, carrier disruptions, high-volume periods, address issues, or other circumstances outside CartCommons’ control.
Tracking Information
When tracking information is available, CartCommons will provide it by email or through your account order details. Tracking availability may vary by carrier and fulfillment provider. Some shipments may not include real-time tracking.
Multiple Shipments
Orders containing products from different fulfillment sources may arrive in separate packages and at different times. For example, a CartCommons-fulfilled item and a print-on-demand item may be shipped separately. You may receive more than one tracking number for the same order.
Incorrect or Undeliverable Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout. If an order is returned, delayed, or lost because the address provided was incorrect or incomplete, additional shipping charges may apply before the order can be resent. Contact admin@cartcommons.com as soon as possible if you notice an address error.
Lost, Damaged, or Missing Packages
If a package is lost, arrives damaged, or is missing items, contact admin@cartcommons.com with your order number and details of the issue. Photos of damaged packaging or products may be required. CartCommons will review the situation and, when appropriate, work with the carrier or fulfillment provider to arrange a replacement, refund, or other resolution.
Contact
If you have questions about this Shipping Policy or need help with a shipment, contact CartCommons at admin@cartcommons.com